Job Description
All companies say they’ll give you opportunities – we’ll show you. Ongoing training. Aggressive advancement. A strong, enthusiastic system of support. At Food Lion, it’s all part of our (and your) clearly marked path to success. As one of the nation’s largest supermarket chains, we’re proud to bring quality, freshness, and incredible value to more than 10 million satisfied customers each week. And we want our associates to be just as satisfied (if not more).
Food Lion is a true employment destination. Simply put, our associates are proud to be part of the company. So much so, in fact, they rarely leave. You see, during a time when most retailers are shrinking, our affiliated brands – Food Lion, Bloom, Bottom Dollar, Harveys, and Reid's – are all continuing to thrive.
And as a direct result of this success, we have exciting opportunities available for talented, focused candidates who are ready to embark on a whole new universe of possibility.
Customer Service & Sales Manager
As a Customer Service & Sales Manager, you will be responsible for the following duties:
• Achieving and maintaining extraordinary customer service by managing customer service in all departments.
• Build sales and achieve business goals while fostering an environment that produces high levels of customer and associate satisfaction
• The morale of the associates while operating the Front End according to the Front End Standard Practice Manual and in compliance of policies
• Security measures, and regulations of Food Lion.
• Maximize sales through excellent customer service.
• Serve as a role model for customer service and other vital behaviors, and instill this value in all associates.
• Assist other store management to ensure Food Lion customer service standards are met and operating the total store in compliance with the policies, standards, measures, and regulations of Food Lion in the absence of other store management personnel.
Job Requirements:
• Must be able to analyze situations, identify problems, and implement solutions.
• Communicate effectively with associates and customers.
• Effectively supervise the work of other associates.
• Meet production standards established by Food Lion.
• Ability to read, write, and perform basic math functions.
• Complete all necessary paperwork.
• Must be able to reach, bend, stoop, and lift up to 10 lbs.
• Use the In-Store Computer.
If you’re talented, focused, and ready to advance your career with a whole new universe of possibility, then come lead the team at Food Lion! Apply online at www.teamfoodlion.com/renew
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