Job Description
As the Coffee Buyer of our Specialty team, your role will include ordering, replenishing, and merchandising coffee products. You will have some discretion regarding quantity and product selection, and will be empowered to source some products from local vendors. Additionally you will work to maintain attractive Specialty displays and supporting the regional Specialty vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Responsibilities & Qualifications:
Duties:
Make sure the customers are being taken care of and the department looks great at all times. Surprise and delight the customers with consistent, delicious food.
Order all coffee products, maintaining adequate back stock levels.
Process invoices and returns.
Maximize sales potential through effective and proper procedures for stocking product.
Complete spoilage, sampling, temperature, and sweep worksheets as required.
Request and ensure proper signage.
Assist in training of new Team Members, utilizing all learning checklists and training materials.
Keep the Specialty department clean, sweep floors and maintain sweep logs.
Help to achieve and exceed margin and sales targets.
Control spoilage/shrink; achieve turn goals; participate in monthly inventory.
Follows and complies with all applicable health and sanitation procedures and adheres to safe work practices.
Operates and sanitizes all Specialty equipment in a safe and proper manner.
Answers department telephone calls and pages quickly and with excellent phone etiquette.
Perform all duties and responsibilities of a Specialty Team Member.
Performs other duties as assigned by the Specialty Team Leader (Department Manager), Associate Team Leader (Assistant Department Manager), or Supervisor.
Requirements:
Minimum one year professional coffee experience.
Comprehensive knowledge of specialty products.
A desire to grow with the Specialty Team.
Ability to follow instructions and procedures.
Ability to sell proactively and communicate effectively with customers.
Capable of teaching others in a constructive and positive manner.
A desire to learn about natural and organic foods and products.
Effective time management skills.
Strong work ethic and integrity.
Ability to visually examine products for quality and freshness.
Stand and walk for extended periods of time.
Bend and stoop to grasp objects and climb ladders.
Bend and lift loads, not to exceed 50 pounds, unassisted and able to push and pull carts with product weighing up to 100 pounds.
Use of box cutters.
Use of electric pallet jacks or other heavy machinery.
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