Whole Foods Market

Customer Service Cashier

How to Apply for this Job
Company: Whole Foods Market Visit Website/Apply Online (Click Here) Use one of the above methods to apply for this job.

• Job ID:
• Date:11/10/2008
• Location:Redwood City
• State:California
• Salary:Not Specified   Why?

Job Types:

Cashier

Department Experience:

Customer Service

You will hold a lasting impression for our customer’s shopping experience by performing all customer service functions according to established procedures. Your role will include assisting customers during the checkout process, performing all cash register functions, and bag groceries or work at customer service desk on occasion. Additionally you will work to maintain attractive Customer Service displays and supporting the regional Customer Service vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Responsibilities & Qualifications:
Duties:
1. Perform all duties of Customer Service Cashier as necessary; stock registers with supplies as needed
2. Provide excellent customer service, striving to exceed every customer's service expectations
3. Check out customer groceries efficiently and accurately
4. Be proficient with PLU's and the Front End Code Book, Walk produce department as permitted by TL to learn new produce codes; Pass entry level then expanded PLU code test when assigned
5. Maintain a professional demeanor at all times
6. Uphold Federal and State regulations concerning the sale of alcoholic beverages and taxation
7. Follow proper check, ATM and credit procedures
8. Use proper procedures of the use of tares when ringing up all scalable items
9. Clean and stock Front End Area especially own register; change tapes and ribbon as needed
10. Adhere to all National and Regional cash handling standards
11. Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP)
12. Comply with all State Health and Whole Foods Market Safety codes and Policies
13. Perform all duties assigned
14. May assist in training of new Cashier and Courtesy Team Members
15. Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers
16. May participate in Team Member evaluation process for team vote and job dialogues
17. Proactively participate in all Regional Front End programs as described by leadership
18. Perform all duties as assigned

Must Have/Be:
1. Very good customer service skills
2. Excellent communication skills necessary for good customer and team relations
3. Patience in dealing with the general public and other Team Members
4. Ability to work well with others
5. Safe work habits; ability to learn proper use of baler (must be 18 years of age or older)
6. Positive attitude; a desire to learn and grow in the Front End team a plus
7. The ability to work in a fast paced environment, with a sense of urgency
8. Ability to work a variety of shifts
9. Understanding of the importance of working as a team
10. Good organizational skills
11. Good math skills

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